Fair and honest. Gets the job done.
Friendly with amazing service.
Exceptional experience, cost was within the quoted range, workmanship was of high caliber & all interactions were highly professional with good personalization.I will recommend Shiloh if ever asked about well R&R.
Ryan came out, tested the water, and diagnosed the problem that my water softener was experiencing. He arrived right on time and is friendly, courteous, and professional. I recommend this company.
As a remodeling contractor, we have used Shiloh Water Systems for many years to serve our customers. They have always done an excellent job and provided great products and service
We had Shiloh help replum our well water bladders a few years ago, so they were our first call when our water stopped this AM. Mike was incredibly helpful and patient, helping me debug the problem over the phone (through a few different phone... calls). Thanks Mike!!!read more
The estimate conducted professionally and efficiently.Prompt for appointment, great customer service by David and office.We are looking forward to continuing business with Shiloh.
These guys are top notch. We had no water and called two other companies and shilo called back and with 15 mins they were onsite. Turns out we needed a new well pump. Within 4 hours a new head and pipe were installed. They even brought out 500... gallons of water. We'll be calling them again next time for sure!!read more
We recently had our well pump fail. The Shilo crew came out the same day to diagnose the issue and replaced the pump the following day. I’m super happy with the workmanship and the service they provide!
We called to get a second opinion on work that needs to be done to our WS system. They let me know they can't do work in Washington (where we live) but still spent 40 minutes on the phone with me listening to what issues we are having and giving me... tips on what to look for and what to ask our local company.Heather took my call and was very helpful, she then had Nathan take over with the technical information and he guided me through things I can look at and what might be going wrong.Both were very professional and we really appreciated their help, especially as they put in the effort knowing they wouldn't be making any money off of repairs or replacements. They just took pride in helping someone.read more
Highly recommend Shiloh Water Systems. Nathan is incredibly professional and extremely knowledgeable with his product and the water in the surrounding areas. I highly recommend having them do a water test before you buy something that might not do... that job you want.read more
Can't say enough nice things about Shiloh Water. I am very pleased with the service and also theService tech that came . He was very knowledgeable and so pleasant to deal with. I wouldn't hesitate a second to recommend Shiloh Water to anyone. ... Thanks again!read more
I can't recommend these guys enough. I have met very few construction or service businesses who are willing to cater to my OCD and exceptionally high expectations the way Shiloh did.Additionally, I have a very unconventional work schedule, and... Nathan was willing to accommodate by taking calls on nights and weekends to answer the many questions I had.Install was clean and top notch as promised.read more
Yesterday we had the exciting experience of having our well water system stop working unexpectedly in the middle of the day. Nathan and the Shilo team got right on it, they had Dante out within 2 hours, did the repairs for a very reasonable price,... tuned up our system, and educated us on some things we did not know about our system. Absolutely a perfect experience all the way through. Thanks to Nathan, Dante and the Shilo team for their excellent service!read more
With this pandemic going on, I wanna truly thank Nathan for bringing over tha filters for our water system, the video he told me about was perfect & my wife LOVES it ... he went above & beyond thank you again from our family.
I thought I had left a review for Shiloh Water before, but was AGAIN compelled to say what great service. End of day Friday, I called for some replacement filters as i wanted to change out ASAP and Wilson was super helpful over the phone and on top... of that met me after work for filter pickup - That Is Good Customer Service! Thank Youread more
Thank you for being there for me and my family. We had a break in the main line coming in to the pump house and two residences were out of water. It took a complete over haul of the system but you folks made time for us and Travis did a great job,... even staying late to get the system up and running. The bill I got was very reasonable and there were no hidden charges. You are the only ones that will work on my system. Thanks again.read more
Nathan and his entire family provide extraordinary education and healthy water products. I’m so grateful they analyzed our water, solve the issues with sulfur, and did so much more to make certain we are healthy. I love Nathan’s reminder: Use a... filter, don’t BE a filter.When our pump failed, and our well needed a great deal of rehab, it never occurred to me they could do that too. It’s all done, it’s awesome. Again, thank you, all of you! You run a spectacular business.read more
When we were selling one of our rentals we discovered that our well was over acceptable limits of arsenic. Ryan came out did a water test and shared his knowledge in regards to Water Systems that would take care of our our issue... it seemed like it... was going to be a very costly system.... he called me an hour later (after conferring with his associates )and recommended a far less costly system that did the job in spades. Moral of the story, Ryan brought honesty, integrity, and all the knowledge base of Shiloh water systems. A team player!Couldn't be happier with the customer service and install.... would highly recommend for all your water projects!read more
I have a new home with well water. I knew before construction that there was iron in the water. As we all know heavy metals can cause cancer so it was very important to me to have the water cleaned up.Nathan came and tested the water and... recommended a treatment system. After installation my water is clean, tasty and healthy. No longer does the iron stain toilets, sinks or laundry.I think of Shilo Water with every glass I drink!read more
We had our Kinetico water system installed last October and couldn't be happier. We moved into our new house and then noticed that the water was staining appliances and had an awful smell. We were worried about the cost of the Kinetico system,... but we went ahead with it. I could not be happier, this was one of the best investments that I have ever made. Ryan just came out and did our first check up, and was great. He walked me through the steps of cleaning my filter, and the tailored my maintenance schedule to our well's unique needs. I hope I don't get him in trouble, but there wasn't even any charge for the call!I recommend anyone buying a house to schedule a visit before you close on the house, as my only regret is that I didn't bundle the investment into my mortgage...read more
Nathan was very friendly and listened to my comments and questions!
Shiloh Water Systems was a first class company to work with...Joe came out to test our water and provide some solutions to get our water to a premium condition. We decided to go forward and purchase the recommended system. The installation went... better than promised. They were professional and clean. After the install, the condition of the water seem to just as promised. I ask for a follow up appt to have a few more questions answered and the water re-tested for verification is was perfect and it was...Joe, Nathan and the Judah the installer all were fantastic and never promised anything that they didn't make come true....great company.read more
Extremely happy with our new RO system from Shiloh. The installation and workmanship is top notch.
On July 28, 2017 Joe from Shiloh Water Systems came to our home to talk about our water. We called because our water smelled and tasted very much like rotten, sulfuric eggs. Joe checked the water in one of our toilet tanks and found an elevated... level of manganese in our water. He talked with us about possible solutions and we purchased a water softener system and a five-stage filtration unit. Joe set up two appoints, one to survey the job and the other for the installation. Eric arrived on time for both appointments. He spent most of the second day with the install. We could not be more pleased with Shiloh or Joe and Eric. It is amazing to have a clear, clean water that has great taste! Shiloh is a company that does everything the right way! They made the entire process so pleasant and stress free for us, we will definitely refer anyone to them who wants to improve the quality of their water.Sincerely, Ralph & Susan Nicholson - Keizer OregonIn late July, Shiloh Water Systems installed a water softener system for us. A few days ago, an issue with the installation surfaced. Shiloh immediately took action and sent both Phillip and Travis to take care of it. They were awesome as they went above and beyond to remedy the issue. Shiloh Water Systems is an amazing company that takes great care of their customers. We highly recommend them, Ralph & Susan of Keizerread more
I walked in knowing I needed a replacement filter. Turns out they have a lot of different kinds of filters. The staff were patient with me and were able to narrow it down the filter I actually needed.
Joe came to our home for a complimentary consultation. He took water from our kitchen faucet and tested it for a wide range of chemicals and minerals. Our meeting, which we expected to be more of a sales pitch, was instead a matter of gathering... facts and presenting solutions. Joe was professional, personable, and is truly a water guru. We have complete faith in their ability and intent to provide exactly the solution that's needed. I highly recommend this company.read more
This is a great company with real nice people
It is a pleasure doing business with Nathan and his team. Very knowledgeable and professional water treatment experts.
Shiloh has been my water service for over 14 yrs. Mike has even come out on a Sunday to make sure my water was running ok. Great folks.
This is great. My water is so great. Great company. Nathan is wonderful.
Excellent level of customer service, the staff is very knowledgeable, and they have great prices for their services!
Mike called me back on a Sunday! His information was so valuable and helpful. Shiloh Water Systems will have a high priority in our selection of company for our "potential" job. Based on just our conversation I would highly recommend this company.
We had a Kinetico water softener system installed in 2009 when we built a new house. It was not purchased or installed by Shiloh. We had it looked at and serviced by the original installer twice for heavy salt taste in the house. Many times it was... so bad it almost made me sick. The problem was never solved. We needed a new filter for the system and were having a hard time finding one. I did a Google search and found Shiloh Water Systems Inc in Mt Angel, OR. They are about 22 miles away and said they had the filters in stock. I told them about our salt problem. They came out with the new filter, adjusted everything, and did a general check-up and water test. All for about $100. Our water has never tasted better and we have not had a recurrence of the salt problem. We wish that we would have bought the system from them in the first place, and will absolutely go to them if we need to upgrade or purchase a new one.read more