Affordable, Reliable Water Softener Solutions

In North & South Willamette Valley

Enjoy healthier families and healthier appliances.

Free Estimates
Professional Installation
Ongoing Local Service

Licensed, Professional, Certified Technicians

When you purchase a Kinetico water softener or whole-home water filtration from Shiloh Water Systems, you can rest assured that we only use highly trained and certified technicians.

You’ve Got Options

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A Variety of Sizes & Systems to Fit Your Needs

  • Custom-sized water softeners
  • Custom-sized whole home water filtrations
  • Water filters & filtration systems
  • Reverse osmosis drinking water systems
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Payment Options

  • Affordable purchase
  • Financing solutions
  • Special offers (ask us today!)
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Ongoing Service

  • All brands we sell PLUS we service a variety of brands
  • Lots of local 5-star customer reviews
  • Certified, trained technicians

What You Can Expect From Us

Trusted & Experienced

With a legacy exceeding 50 years, Kinetico systems are built on best-in-class technological innovation. Kinetico continues to set the standard for the water treatment industry. Kinetico’s products–combined with our expertise at Shiloh Water Systems –are second to none when it comes to improving the quality of your water.

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Reliable & Fully Insured

All technicians are highly-trained and as a company we are always seeking opportunities to grow their knowledge. We are members of the Water Quality Association (WQA), Oregon Groundwater Association and National Groundwater Association, and have products certified by the NSF and WQA.

We've Got Roots

Shiloh Water Systems was founded in 1999 and has proudly served thousands of local families. We hold ourselves and our staff to the highest standard of service.

Charity Is Part Of Who We Are

Giving back to the community is a priority for our team and is a tradition carried through our generations. 

Happy Customers

Michael H.
Michael H.
1744999540
Dante did a great job with my water filtration system. He explained everything as he worked and told me how to keep up on maintenance in the future.
Shelly D.
Shelly D.
1744678142
Travis was awesome 👍
Metal S.
Metal S.
1744422406
This started as a DIY project. I should have contacted Shiloh in the first place as Rian the installer set me right up.
Purpl M.
Purpl M.
1744318583
Super professional, prompt and knowledgeable.
Barbara F.
Barbara F.
1744313981
From the original purchase of my water purification system to the annual check-up appointments, this company is a pleasure to do business with. They are professional , friendly, thorough, and kind.
Brian G.
Brian G.
1744061103
Superior customer service is still alive and well at Shiloh! Ridge built our Kinetico system a number of years ago. He is and always has been dependable, knowledgeable, friendly and efficient. He calls to confirm appointments and has never arrived...late. We stress out about many things in our lives… but when it comes to our home water quality we have a high degree of confidence and comfort knowing Ridge maintains it. Thank you Ridge!read more
John M.
John M.
1743612082
Shiloh did a good job renovating my well water treatment. The salesman gave me some options and unlike some bidders, did not try to oversell. The installer was willing to take the time to explain everything he was doing, and the modifications seem...to solve my Iron problemread more
Cheryl W.
Cheryl W.
1743120259
Eric did a great job repairing our water softener and then checking the whole system. Refreshing to offer a repair first rather than sell you a new system.
jim H.
jim H.
1742492942
Great company and they did a great job with my purified water installation.
Alex T.
Alex T.
1740680334
Shiloh is a great company to work with. They installed a reverse osmosis water filtration system to remove dissolved silica from our water. They explained every step of the way and their crews have been professional and friendly in every...interaction. Recommended.read more
Lynda C.
Lynda C.
1740510712
Dante was very conscientious & phoned to let me know when he’d be here.
Jenn C.
Jenn C.
1740012878
⭐️⭐️⭐️⭐️⭐️

Eric with Shiloh Water Systems did an excellent job installing our new water filtration system. He was prompt, professional, and thorough, ensuring...everything worked perfectly. We’re very happy with the quality of his work and highly recommend!read more
M H.
M H.
1738873800
Chad, our technician,
was so helpful, fast and friendly. Our pump died overnight and he was out to our property and got everything fixed by lunchtime.
Sheri L.
Sheri L.
1738368507
This company is excellent to work with. Nathan is awesome, personable, honest and explains the issue. He installed a new system that was over 20 yrs old the next day. We so appreciate it.
George E H.
George E H.
1738101523
More than fine service! Informative and helpful. Highly recommended!
Gloria A.
Gloria A.
1737584565
I have been using Shilo Water for .. over 20 years probably. I have never had a bad experience. They are not only knowledgeable, they will take all your questions and patiently explain anything you want (or need) to know. I am a forever customer...and referral person for them.read more
Clint S.
Clint S.
1737313458
Took care of all my needs in a timely and efficient manner.
Maria S.
Maria S.
1736814677
Very professional and the experience shows! They were able to place the system exactly where we wanted in 1 day and have a great warranty. Not the cheapest but seems to offer a superior product and service compared to others we got bids from.
Bruce T.
Bruce T.
1736522468
I had Shiloh water systems install a system at my house. Eric did an excellent job on the installation and I’m very happy with the results. He was very friendly and competent.
Zack S.
Zack S.
1735942855
Eric provides outstanding service and was able to answer multiple questions and provide troubleshooting tips. The install was quick and everything done as desired.
BettyAnn A.
BettyAnn A.
1735671918
Shiloh Water has always taken very good care of me and my water system and this time was no exception. I recommend Shiloh Water to anyone needing water softening!
Ron S.
Ron S.
1735621078
Eric came right on time for our appointment. He moved our water filtration system from our house to a new house we plan to move to. He completed the work without a hitch and explained the work and answered all of our questions.
Mike M.
Mike M.
1735613295
Shiloh Water Systems has been top notch from first call to install. Nathan, Rian and the other installer (memorable gentleman, though his namd escapes me) were all courteous, knowledgeable and efficient. Highly recommended.
carlee M.
carlee M.
1735594306
Informative and helpful-
Dwayne G.
Dwayne G.
1735260955
Installer was very informative and explained everything in detail
Casey T.
Casey T.
1734827724
Always great service.
Sean S.
Sean S.
1734823879
Great experience working with them on our troublesome well and pump.
Friendly. Knowledgeable staff. Do an outstanding job. They have been servicing our well and water system for almost thirty years. Would highly recommend Shiloh Water Systems.
Nancy B.
Nancy B.
1734566023
All around great experience with Shiloh Water Systems! Excellent communication, fair price, great installation... even in miserable conditions! Highly recommend this company.
Skip P.
Skip P.
1734386131
Shiloh Water Systems Service Tech Dante does great work! We've had the system for years, and Dante has done our annual maintenance. He's conscientious and knowledgeable. Always diligent in his work, and ready to answer questions and offer...suggestions.read more
Jim A.
Jim A.
1734319599
Shilo staff is very helpful and extremely knowledgeable. Their work is complete and clean. I will refer all my neighbor's to them for service.
Susan G.
Susan G.
1733961701
Dante was awesome!! Polite, professional and knowledgeable.
Charles K.
Charles K.
1733602033
Responded quickly, did a very good job, explained things well. I would recommend
bcbrun
bcbrun
1733435357
They have been servicing my well water treatment for my home for 8+ years with excellent results.
John P.
John P.
1733433014
Shiloh did a great job, arriving on time and doing accurate and neat work.
Dennis R.
Dennis R.
1733346485
Rian was a pleasure to work with! Very professional and personal. He answered any questions I had. It is nice to have the service and quality Shiloh Water provides to its customers. Rian is a fine example of this company!
More reviews
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Frequent Questions

How do I choose a water softener?

Softeners aren’t one size fits all. That’s where we can start to help you. Based on the size of your household and your typical water usage, we can determine which softener size you’ll need.

Sizing is an important step, as it ensures there is enough capacity to handle your needs  and not so much capacity that it creates waste.

From there, you can choose additional features to make your life easier or to meet additional water treatment needs based on the results of your water test.

How much does a water softener cost?

This will depend on the size, features, and your particular installation. Shiloh Water Systems offers complimentary onsite analysis and quote to ensure proper equipment sizing.

Pricing includes the new equipment, the installation and proper setup, so that it meets your expectations.

A water softener can potentially pay for itself over time with savings on detergents, soaps, and cleaning supplies, reductions in energy usage and the extended life of your water-using appliances. Water heaters tend to suffer the most in hard water, and they are expensive to replace.

Why not just buy a softener from a big box store or online retailer?

Big box stores sell softeners that are made with lower quality parts to reduce the price, even if you get name brand.

You will still have to hire a local plumber to do the install, unless you are quite knowledgeable in plumbing.

It can be difficult to get any warranty work done from a big box store, and often there is no warranty from online retailers.

In either case, you will usually just get referred to a local plumber who may not necessarily have knowledge of your specific equipment.

So essentially you are on your own once it reaches your house.

What are the next steps?

You send us your contact info through one of the forms on this page, or give us a call directly. We ask you a few questions to help us understand your specific water concerns. If you’re not sure what is wrong with your water, that is fine too. As we will schedule a convenient time to come out and test it for you (free of charge). If your water looks good, we can leave it at that. After you meet with a water pro, and you approve the estimate, we will send you a contract. From there your project goes through an internal review process and gets assigned a specialized technician for your install. Our schedular will then get in touch with you to schedule the installation of your new water system solution!

What is covered by the Warranty?

This depends on the model and features you get.

To keep it simple, it’s best just to ask us when you are choosing your softener.

How do I maintain my softener?

Frequency of salt refill really depends on your household’s water usage and the efficiency of the softener. We recommend an annual service appointment for maintenance and to ensure your equipment is working as it should.

What happens if…
Just give us a call, our direct number is here on this page and most of the pages of our website. Plus, there should be a sticker on your equipment with our contact information.

What happens if I need help with my softener?

Just give us a call, our direct number is here on this page and most of the pages of our site. You will reach a local technician who can answer your questions, or you will be able to schedule us to come out and help.

Why should I choose to work with you?

Shiloh Water Systems is a family run business with family values. Mike started Shiloh Water as he noticed a need for educating people on their water. With a determination to provide clean water, he was able to build Shiloh Water by providing exceptional customer service, while solving some of the most complex water problems. Shiloh Water’s technicians are full time employees and not contractors and receive continued education on water solutions and the latest technology.

We appreciate our customers and their business, as they become part of the Shiloh family.