Nathan was a most excellent tech and tutor as well learned a great deal about how our softener works, how to keep it maintained properly as he serviced our unit efficiently.
Superior customer service is still alive and well at Shiloh! Ridge built our Kinetico system a number of years ago. He is and always has been dependable, knowledgeable, friendly and efficient. He calls to confirm appointments and has never arrived... late. We stress out about many things in our lives… but when it comes to our home water quality we have a high degree of confidence and comfort knowing Ridge maintains it. Thank you Ridge!read more
Dante from Shiloh water systems serviced our home today. Friendly, smart, honest and was able to fix our water issues in a speedy time frame. I would highly recommend both Dante and Shiloh water systems for any repairs or a future water filtration... system you may want or need. Excellent company and staff! 🙏read more
Very professional and friendly.
Always on time, friendly and efficient. Highly recommend them!
Chad arrived early and was quick, efficient and did excellent work. It was a pleasure to work with him.
Eric got here early and did a great job getting our iron filter repaired.He did a good job in explaining exactly what the issue was, so I have alot of confidence in the quality of his work.
Dante was very conscientious & phoned to let me know when he’d be here.
Eric did a great job and walked us through the whole thing.
Nathan is great! We are really happy with Shiloh!
Eric was very thorough on checking all the components of our system to ensure their function. He explained the system and answered all my questions. He worked hard to make sure the job was done right. His customer service and knowledge is excellent!
Have alway had a good experience with Shiloh servicing our water filtration system. We had a leak with our well pump and they came within a couple hours to take care of it last winter. Recently had to replace our well pump and some other parts, they... were very responsive and excellent service again. Thanks!read more
Ridge explained the problems with the wrong settings on water softener. Explained the problems we've been having for years. I'm grateful to Ridge disappointed in the company for not correcting the problem earlier. It's that thing where one person... steps in and solves a problem that everybody else misses.read more
I think Shilo is a very professional organization and responsive to their customers’ needs.
They have been fair and honest. We saved thousands of dollars compared to other places!
I have been using Shilo Water for .. over 20 years probably. I have never had a bad experience. They are not only knowledgeable, they will take all your questions and patiently explain anything you want (or need) to know. I am a forever customer... and referral person for them.read more
Shiloh Water was amazing! Customer service was top notch. Thank you Shiloh, our water pressure is the best it's ever been and our water is fabulous!
Excellent work. Great results that made my day. I highly recommend Rian Sherwood. He was my lifesaver!
Complete understanding of our water system and how to keep it functioning.
Excellent service and highly recommend!
Great service and workmanship!
Nathan with Shilo installed our full home water system and explained how it worked in easy to understand terms. The system takes up minimal space in our garage and requires little maintenence. We are very satisfied with this system.
Dante did a very thorough job installing our new sulfur filter. He takes the time to analyze the project placement and completes it in a very timely manner. Thanks again to Shiloh Water Systems!
he did a great job. very nice and professional 100% satisfied 👍
Nathan works quickly and efficiently. He leaves the space clean and ready for daily activities! Thank you for your service!
As usual, Shiloh sent out personnel with the knowledge and an exemplary work ethic to replace our well pump and pressure tank. Chad Hedeen performed the work with alacrity and a sense of craftsmanship rarely seen these days. The work he did appealed... to my OCD sensibilities and I would recommend him or any of the knowledgable staff at Shiloh to not just install but improve on one’s water system.read more
Eric and Shiloh go above and beyond when it comes to customer responsiveness. And Shiloh employees are always pleasant even in a crisis.
Shiloh did a good job, was here on schedule. Recommend them highly.
Chad did an excellent job replacing my well pump. I was surprised at how fast they were able to complete the job.
Dante was very professional, knowledgeable and friendly. He explained how to make sure tank was clean and keep in best working condition.
More than fine service! Informative and helpful. Highly recommended!
On time. Very efficient.Explained everything.
Ridge and the entire Shiloh team are fantastic — we have some tricky, extremely iron-rich water that occasionally reveals new surprises, and they’ve saved us whenever we’ve needed them. I’d enthusiastically recommend them to anyone.
Shiloh has been great to work with. They came out a day ahead of schedule and got us up and running sooner than we had anticipated. I’m so thankful for their wonderful customer service. Chad is an absolute master of his craft.
Shiloh is very professional,friendly,and there prices were excellent! The installer Tim was prompt, hard working and very customer oriented. I could ask for nothing more than what they did for me. I highly recommend this company to everyone.
Dante, our service technician, was professional and went above and beyond to verify our well and water systems were working properly. Really appreciate his positive attitude and attention to detail.
Shiloh has always done a great job for us. Eric was polite and helpful. He was quick and efficient.
Rich is very kind and knowledgeable. He explains the process and what is being done. I'm very happy.We installed an RO system on our well for our pond and ourselves. Nitrates and contaminates were awful. We keep the PH at around 7.4.Every 3... months, it's serviced. I've never had a problem except when 1st installed. Trying to get the PH correct for the water that enters our pond was a challenge.It's a fantastic setup. Our water that goes through the RO system is recycled for watering everything in our property. None of us wasted.I water arena, plants, lawn arborvate, and whatever else needs water that doesn't need to be consumed. None of it's wasted.read more
I have used Shiloh Water for nearly nine years. They have thoroughly tested the quality of the water coming from my private well, installed and maintained my iron filtration system, installed a brand new pump, and each and every time they have been... right on time, professional, knowledgeable, and extremely friendly. I highly recommend this company and will continue to utilize them for as long as I can.read more
I would have to say by far the most honest service guy I have ever had out to work on something. Shiloh always provides amazing service so I want surprised but I will ask for him by name in the future.
I cannot say enough great things about this company. They are local and family owned. They were fast, friendly and super knowledgeable. They are available to answer questions or recommend a quick repair when we've needed them. 5 stars for sure!!
Most satisfied with the attention to detail and the level of competence shown by Ridge, from Shiloh Water Systems, in completing the service and repair of my water filtration system today.
Best service guy in a long time! Good to see we still have solid workers out there making a difference!
Fast service! Great people!!!
Ryan was very knowledgeable and quick to assess our pump situation fixing the problem in no time. Would highly recommend this company!