What is Causing My Smelly Water?

And How Do I Fix It?

Rotten egg smell in your water is usually one of two culprits: Hydrogen Sulfide (H2S) or Sulfates.

H2S is a mineral released from the earth that finds its way into groundwater.

Sulfates are sulfur-containing compounds found in nature that bacteria can turn into H2S.

H2S in gas form is dangerous, however, when dissolved in water it is less so, but it still poses health risks. 

So how does H2S get in your water? It is often there naturally. If you are on city water, an attempt has been made to reduce it to “not unhealthy” levels. 

If you are on well water, it’s especially common in wells located near shale, sandstone, coal, peat, or oil, like those in many areas of the State.

Occasionally, a rotten-egg smell in your water could also be associated with sewage contamination or bacteria in your water heater.

The most important thing to note is that it is ALWAYS worthwhile to get your water tested if you have smelly water. 

Protect appliances, fixtures, and clothing from iron staining, and eliminate the rotten-egg odor caused by hydrogen sulfide gas in your water today!

Danger H2S sign
iron sulfur water systems
Smelly Water Solutions

So how do you fix water that smells like sulfur?

 

The first step is to figure out what is actually causing the smell. That usually involves a water test.

Next, once you know the cause, then you can move on to removing the contaminants, which, with H2S, isn’t usually as simple as adding in a filter.

This is where it becomes useful to have professional help. For Oregon homeowners, Shiloh Water Systems will do Free water testing to determine the source of the smell.

With those test results, we can tell you exactly what you’ll need to fix the problem. We have plenty of experience with the local water, and we know what works.

After that, there’s no obligation to purchase equipment from us. Our goal is to provide you with the information you need to make the best decision for your family. 

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Local Oregon Reviews

Jentry L.
Jentry L.
20:33 18 Apr 24
Best plumbing company in the region! These guys are honest and have helped me with several projects. Don’t look anywhere else!
michael D.
michael D.
23:50 12 Apr 24
Thank you for your time!
Purpl M.
Purpl M.
03:09 10 Apr 24
Super professional, prompt and knowledgeable.
randall M.
randall M.
20:59 05 Apr 24
Shiloh water systems rescued our house from a broken pipe at the wellhead. German came out and diagnosed and repaired the pipe in less than 60 minutes. He was also able to give me information about insulating the pipe that takes water to the house... and also purified water after he got done working with it. Very satisfied!Next Rian and Daniel came out from Shilo and perfectly installed a Simple Hand Pump, with instructions how to insulate and care for it as well as suggestions for a water purifying system. All on a wet day! Top notch team. Thank you again!read more
Christian S.
Christian S.
16:30 05 Apr 24
Excellent service, highly knowledgeable and friendly staff. Thanks!
George E H.
George E H.
22:10 03 Apr 24
More than fine service! Informative and helpful. Highly recommended!
Cindi O.
Cindi O.
20:41 03 Apr 24
All of the staff we have worked with are terrific! Honest and efficient.
David W.
David W.
17:40 22 Mar 24
Rian and Herman from Shiloh Water Systems showed up on time and quickly diagnosed the problem with my well pressure tank. A new tank is being installed on the same day. Shiloh is the most dependable well and water treatment company I have worked... with.read more
Craig B.
Craig B.
00:03 21 Mar 24
Very professional, knowledgeable, and was detailed in explaining what work was going to be done. Would highly recommend!!
Santha S.
Santha S.
20:57 18 Mar 24
Shiloh has been my water guardian for 27 years now. Always professional and excellent service. Was really nice meeting Dante. He taught me some important things about my system, and did an excellent job analyzing what I thought might have been a... problem.read more
Erin H.
Erin H.
19:24 18 Mar 24
Wow! Dave came out to test and discuss treatment options for hard water and we were very impressed. Nowadays, rarely do you receive such excellent customer service. He was on time, prepared, professional, pleasant, extremely knowledgeable and... thorough. He didn't rush us to get on to his next job. On the contrary he took time to answer all our questions and clearly explain test results and treatment options. You could tell he enjoys his work and cares about his customers and their experience. Thank you Dave.read more
Megan D.
Megan D.
18:54 11 Mar 24
He was very competent, quick and nice!
Clayton B.
Clayton B.
22:20 06 Mar 24
Install went without a hitch
Belinda H.
Belinda H.
22:02 06 Mar 24
He was on time and amazingly quick to identify and fix the problem. I highly recommend Shiloh Water
Spencer P.
Spencer P.
21:42 06 Mar 24
Prompt effective response, Eric is a practical great dude, knowledgeable about his craft. Will continue working with Shiloh
JACK E.
JACK E.
18:42 05 Mar 24
Nathan, as usual, did a great job and was very professional and friendly.
S E
S E
21:55 28 Feb 24
Shiloh Water Systems in Mount Angel, Oregon has been the most professional of businesses. We have enjoyed and appreciated them for seven years from the time they first installed our whole home water system.If water is important to you please... consider Shiloh.read more
Dave R.
Dave R.
21:50 27 Feb 24
Eric was professional and got the job done to assure things were up and running as they should be. Nice guy to chat with.
Mike P.
Mike P.
22:18 26 Feb 24
Called first thing on a Monday and the tech was out in a couple hours. Tech was extremely helpful and professional. Will be using them again
Patricia T.
Patricia T.
19:08 25 Feb 24
🙂🙂
Don K.
Don K.
19:18 24 Feb 24
I could not ask for better service. Fast efficient and exceedingly thorough. This is the second time I have needed service and Dante has exceeded my expectations again. Great guy and a pleasure to work with.
Tina W.
Tina W.
17:41 21 Feb 24
Rich is very kind and knowledgeable. He explains the process end what is being done. Very happy.
Σάρα Θ
Σάρα Θ
05:02 20 Feb 24
Shiloh Water Systems not only installed necessary filtration systems for our house and drinking water, they have excellent customer service, do maintenance and service calls and were able to troubleshoot a water pressure issue we had. We have lived... in our house for about a year and a half now and they were able to quickly ascertain the problem with the pressure tank and sensor, replace them, which completely fixed the issue. We are very happy with their service and highly recommend!read more
Claire J.
Claire J.
23:37 19 Feb 24
Eric was very professional and explained the system thoroughly. And gave some history of the three valleys.
breanne J.
breanne J.
22:24 18 Feb 24
Amazing company! The entire process was extremely seamless and professional. Eric was our technician and he made the entire experience quick and wonderful. He was kind, professional, efficient, knowledgable and experienced. I would highly recommend... Shiloh Water Systems to everyone.read more
Benjamin L.
Benjamin L.
18:26 15 Feb 24
Eric came out and taught me a bunch of information to me being a homeowner with no knowledge of water softening systems. Eric was quick and very professional with the tune-up Will definitely contact Shiloh with any future water softener issues.
Tina E.
Tina E.
23:19 12 Feb 24
Ridge was very nice, fast, helpful and professional!!
Lynda C.
Lynda C.
21:47 08 Feb 24
Dante was very conscientious & phoned to let me know when he’d be here.
Shannon B.
Shannon B.
03:26 08 Feb 24
Nathan called @ 1:00 to tell me he would be at my house in :45min, ( the time window they gave me when I scheduled was between 1 & 4) to let me know he’d be at my house in 45 mins, she remembered my Dogs from his last visit, he quickly got to work... he was very polite and personable. Took care of the annual maintenance, gave me my invoice I paid.read more
joanne I.
joanne I.
00:33 08 Feb 24
Showed up on an emergency call and then followed up to replace pump.
Dana L.
Dana L.
23:32 07 Feb 24
If you depend on Well-water for your home, you can depend on Shiloh to keep your systems running perfectly.
T K
T K
23:03 05 Feb 24
Tim did a great job checking the system and making sure I understood how to maintain my system, which we love.
Tee Zee A.
Tee Zee A.
21:41 01 Feb 24
Shiloh Water is the best. Super excellent customer service and quality water treatment products. Tim checked over our system from the well to the house after a freeze event and found the issue preventing us from accessing our water. He also helped... us understand how the system works and how to find more info about our well. Thank you Tim and other staff at Shiloh who helped schefule service as well!!read more
Jerry W.
Jerry W.
19:20 01 Feb 24
Did a great job very professional
Ken R.
Ken R.
23:06 29 Jan 24
Highly recommend these folks. Fast and honest service which got us up and running. Don't hesitate to call them.
Casey R.
Casey R.
22:29 27 Jan 24
Good work and fast. Excellent response time. Fixed same day.Maybe could have communicated betterI didn’t know it was already fixed!
Andrea M.
Andrea M.
23:04 25 Jan 24
Dante Bacas was on time, friendly, & knowledgeable.
Marilyn G.
Marilyn G.
22:16 24 Jan 24
EXTREMELY pleased..very knowledgeable in his field..easy to talk with..felt he was very honest...always answered all my questionsWould not hesitate to recommend him. I plan to continue using Ridge/ with Shiloh Mt. AngelNice to know there are... still people out there who take pride in their work.read more
Steve B.
Steve B.
20:34 23 Jan 24
Courteous , efficient and very informative!
Jenn H.
Jenn H.
00:32 23 Jan 24
Ryan was friendly, prompt, efficient and took care of our problem in record time. We are new customers for life!!
Karen M.
Karen M.
22:57 22 Jan 24
Being without water for almost a week, he came out when they could get trucks on the road. Added salt to the tank for me as well. Both guys were respectful and did a great job.
Dawn K.
Dawn K.
01:25 19 Jan 24
German came out last minute same day and got our water running again! Super friendly and fast! Thank you!
KJ
KJ
22:59 18 Jan 24
I have a well and have used Shiloh Water for any of my issues.They are very timely. And always fixed any problems that have occurred.Thank you!
Matt L.
Matt L.
22:16 18 Jan 24
Service was prompt reasonably priced would highly recommend
Gretchen H.
Gretchen H.
21:30 18 Jan 24
Travis came to help us during the ice storm. He was polite, efficient, helpful and able to fix my problem. He explained the issue clearly and helped me understand my system better. I could not be happier. Thanks Travis and Shiloh Water Systems!
H D.
H D.
17:43 16 Jan 24
Eric came out the same day and quickly took care of my situation and explained things with tips. Shiloh is always friendly and professional.
Susan A.
Susan A.
21:11 12 Jan 24
Friendly service and on time. I will definitely be using your service for any other problems I may have. Thanks so much for your speedy service and friendly people
Gary F.
Gary F.
00:39 09 Jan 24
On time, great attitude. Workings with others from Shiloh Water Systems to fix my problem. Have done work for me before and I highly recommend Shiloh Water Systems. The technician Danta Bacas knows his job. Figured out the problem and had it fixed... in no time at all. He is a great person!read more
bob T.
bob T.
21:01 05 Jan 24
Donte is a great techLove my kinetic system
Brian & Nina W.
Brian & Nina W.
19:52 05 Jan 24
Shiloh once again took care of our well water needs quickly.
Nancy M.
Nancy M.
22:23 01 Jan 24
I was very impressed with Travis. He was knowledgeable and made sure I understood the equipment. His work was neat and completed in a timely manner. Very happy with my experience with Shiloh!
pamela W.
pamela W.
22:58 20 Dec 23
What happened? Eric was awesome. Great technician was on time. Did a great job of explaining what needed to be fixed and took care of it. In a timely manner. Very great experience from beginning to end. Thank you Ashley for your great customer... service on the phone as well.read more
Doug Y.
Doug Y.
21:14 20 Dec 23
I was able to get an appointment scheduled within a week of my call that worked with my schedule. Nathan, the technician who came to service our water softener was very knowledgeable, friendly and caring. He quickly diagnosed our problem and then... gave us the steps to take so we do not have this problem in the future.read more
Scott S.
Scott S.
17:05 14 Dec 23
I had a great experience with Shiloh Water. Best price and water quality is excellent.
Neil M.
Neil M.
04:34 14 Dec 23
Shiloh Water Systems responded quickly m, provided me with a complete solution offering the most reliable system components at fair pricing clearly and line itemized. Shiloh was easy to deal with and had no problems with me doing as much of the... work i was capable of. There service techs were courteous, timely, knowledgeable fast and very competent I highly recomend Shiloh Water System. Thank you to Mike, Travis and Ashleyread more
L C
L C
00:59 14 Dec 23
Ridge does a wonderful and thorough job. He also explains things well and is a kind and considerate person. Would definitely recommend.
Jodi H.
Jodi H.
22:56 13 Dec 23
Very knowledgeable staff. Highly helpful. Great service.
shane S.
shane S.
21:54 11 Dec 23
Have alway had a good experience with Shiloh servicing our water filtration system. We had a leak with our well pump and they came within a couple hours to take care of it. Thanks!
Esther K.
Esther K.
21:59 07 Dec 23
Prompt and efficient service.
Peter L.
Peter L.
20:02 30 Nov 23
Excellent, professional, on time service.
David M.
David M.
19:28 22 Nov 23
Visited Shiloh to find a filter for my whole house unit! They were kind and extremely helpful! Great folks!
Tintin50
Tintin50
01:12 14 Nov 23
Shiloh water Systems provided our home with skilled, speedy and reasonably priced service on our well. Our well pump was running constantly and after doing some investigating, I discovered a three inch nipple (galvanized), at the well head, that had... developed a crack. Called Shiloh at 2:30pm and they were able to have a technician at our home by 3:30pm. Dante had the leak repaired by 4:30pm and was headed back to the office. Thank you Shiloh Water Systems and thank you Dante.read more
Dan C.
Dan C.
23:23 13 Nov 23
Super helpful and very thorough. Definitely would use them again.
Shelly D.
Shelly D.
16:43 10 Nov 23
Travis was awesome 👍
Susan G.
Susan G.
02:26 10 Nov 23
Dante was awesome!! Polite, professional and knowledgeable.
Kirk H.
Kirk H.
00:19 04 Nov 23
Nathan was helpful, did a complete job quickly, and left our garage clean. He has been our contact with Shiloh for our last two visits. Thank You
Stephen L.
Stephen L.
21:12 30 Oct 23
Eric at Shiloh Water was professional, polite and was very neat. He explained what he was doing before starting and after he was done explained how the system worked in detail. Walked me through changing the cylinders for future replacement. I was... very pleased and would recommend Shiloh Water and Eric for your future water treatments.read more
Kim S.
Kim S.
18:26 30 Oct 23
Tim & his team mate did an excellent job installing our water softener and explaining everything to me afterwards.Thank you!
Burnie P.
Burnie P.
04:07 06 Oct 23
I woke up to no water from our well pump. Called Shiloh and on the same day they sent Eric to troubleshoot the problem. Eric determined the pump needed replacement. Eric explained the reasons for the replacement in a professional and courteous... manner. Two days later Eric and Daniel returned to install our new well pump system. Eric and Daniel have an excellent work ethic. They were very courteous and kind individuals. They answered all my questions and made sure I was pleased with everything before they left. A excellent company to work with an awesome staff. You can't go wrong calling Shiloh Water Systems!read more
Pamela G.
Pamela G.
13:05 06 Sep 23
Fast service. Very knowledgeable staff. Have had 3 well issues in the last 6 months. And a problem with our house water softening system. Fixed everything. Great job!
Lynn C.
Lynn C.
03:30 07 Apr 23
Eric came out to install a new system replacing my 23 yr old system. He was efficient, professional and made sure I understood all of the aspects of my new system. I highly recommend Shiloh Water Systems.
Kirk P.
Kirk P.
01:45 16 Dec 22
Fair and honest. Gets the job done.
Vanessa M.
Vanessa M.
16:54 29 Nov 22
Friendly with amazing service.
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